Services

Firefly specializes in bringing innovative, affordable online solutions to small and mid-sized nonprofits. From strategy, marketing & design to ongoing web support, we’ll light the way to your online success!

Online Strategic Planning
Your online work is an integral part of any business plan.  Firefly will partner with you to plan, provide and promote your online strategies.  We’ll help you take it to a whole new level by guiding you through these steps:

• Discovery creates a comprehensive snapshot of where your online work is right now
• Strategy and Planning sets short and long term goals
• Recommendations for changes are provided in a detailed, customized implementation plan
• Execution Phase is where the magic happens - we turn your plans into reality

Fundraising & Advocacy Campaigns
Donations and political actions are the lifeblood of your business.  Competition for supporters is fierce. Firefly can show you how to easily and strategically grow your online donations and actions.  We’ll listen to your deep knowledge of your supporters and:

• Develop fundraising, advocacy, and marketing strategies to help your reach your goals
• Prepare detailed campaign plans which can include setting email schedules, writing copy and sending messages that get results
• Provide monthly and quarterly reports and analytics and recommendations for improved action rates
  

Design & Branding
Has your website kept pace with your agency’s brand?  We’ll give your online presence a fresh new look that will draw in new supporters and compel your members to visit often. Our clients rely on us to bring cutting edge techniques to their current website or create brand new sites:

• Sharpen an online design with new graphics
• Promote new programs or initiatives
• Improve navigation and make it easy for visitors to find what they are looking for
• Write or edit content that tells your story
• Gain higher rankings on search results pages and bring more relevant traffic to your site

Webmaster Services
Who is managing your website?   A cohesive and coordinated site is a must in today’s online world. From ongoing updates to advanced file sharing, Firefly will tailor a webmaster package just for you.
We will act as your fill-in webmaster on a short or long term basis, and will tailor our support level to fit your needs.  We are able to work with a wide variety of platforms and applications including:

• Convio
• Get Active
• Democracy In Action
• Kintera/CTSG
• Contribute
• Red Dot
• Net Donors
• Dreamweaver
• FrontPage

Don’t see yours listed here?  Ask us!

Training & Skill Building
We provide in-person or remote trainings for groups of all sizes.  From beginner to advanced users – let us help your staff better utilize their online communication tools.  Increased confidence equals success!  We will teach your staff how to:

• Utilize their constituent relationship management (CRM) software more efficiently
• Manage relationships with members
• Set up campaigns
• Access and analyze data, including segmenting lists and running reports
  
  

Get started with Firefly today!