Clients Love Firefly
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Firefly has been excellent at identifying our needs and taking steps to help us achieve them quickly and with great customer service. Ira and Julia have stayed on top of our many simultaneous projects, completing everything on time.
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The team at Firefly went out of their way to ensure our new site met all of our needs.
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Firefly services are truly the gold standard in web support for nonprofits. Extremely personable and meticulous project managers coupled with capable and knowledgeable producers make this an awesome company to collaborate with.
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Working with Firefly on our Team Raiser was a wonderful experience. Their knowledge of the system and quick thinking is unparalleled. They are responsive to questions and suggestions and always available with a friendly attitude. We loved working with them.
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Firefly was a great asset to have during our Convio implementation. Their accessibility, knowledge, and leadership provided us with the knowledge and confidence to maintain our website effectively and efficiently.
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Firefly does amazing work. They not only deliver professional work on time, but do so with friendly, professional service. In 16 years of being in the Internet industry, they are, by far, the best vendor I've ever worked with.
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Firefly took the time and energy to go above and beyond the call of duty for Sharsheret. Many thanks on behalf of all the women and families we serve at Sharsheret. We are grateful and look forward to our continued work together.
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It was such a pleasure working with Firefly. The staff is so skilled and they made the design process collaborative and fun. Thank you for making us feel a part of the process, answering questions and provide training and guidance when necessary. You are a dynamite team!
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I was really impressed that the outcomes of the web design reflected the vision and values we expressed at the beginning of the project. Firefly works quickly, is very responsive, and stayed in continuous communication with us during our very ambitious timeline.
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Firefly has been an excellent partner to work with. Our projects have exceeded our expectations and have been delivered on time and within a set budget.
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Firefly delivered a comprehensive, manageable timeline for our project and delivered every step of the way. They met all of our expectations. It was a pleasure working with our project manager and everyone at Firefly.
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Every interaction with Firefly reinforced that I made the right decision in selecting them as a partner in our online communications efforts. I hope to be working with Firefly for many projects to come!
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Maureen and the Firefly team were amazing. We were operating within a tight timeline and everything was done on time and done right! The Firefly team was responsive and truly listened to us.
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Each interaction with Firefly was pleasant, professional, and respectful. The team was knowledgeable and they were willing to work within our budget. Everyone was mindful of how our time and resources could best be used.
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Firefly understood our needs and budgetary constraints. From kick-off to completion, the Firefly process has been one of the most satisfying and successful that I have been involved with in my twenty year tenure in nonprofit executive management.
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Working with the Firefly team was a pleasure. Their creativity, project management, technical know-how, and guidance resulted in a beautiful new website and a painless database migration.
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Though I feel empowered and ready to manage our site, I will miss Firefly terribly! I wanted to say thanks for focusing so clearly on your clients. From our first call to our last, I have felt respected and valued at every turn. It's been a real pleasure.
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We were pleased with how efficiently the project was handled. Firefly made sure we had the knowledge and tools to make our own adjustments after the completion of the project.
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Firefly worked quickly, efficiently, and within budget to produce a high-quality product. You managed to solve one of our biggest event registration challenges!
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I love Firefly Partners! They consistently exceeds my expectations. Firefly is truly part of our team. The entire staff is wonderful to work with, and you can tell they really care about their clients.
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I am always impressed with the Firefly team. Not only are all of my projects wrapped up in a wow-that-was-quick manner, but I am treated to impeccable customer service. Firefly invests genuine thought and time into their clients' projects.
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Firefly is extremely knowledgeable and sensitive to non-profit needs. After a stream of nightmare technology consultants, Firefly was a very welcome change. Looking forward to our next project together.
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Our Firefly team provided consistent quality service and admirable flexibility as the project unfolded.
Featured Fundraising Projects
Tufts Medical Center
Tufts Medical Center, based in Boston, is an academic medical center whose goal is to offer the best patient care while teaching future physicians the best in medical care and ethics. The Medical Center was founded in 1796 with contributions from local Bostonians. It still relies on supporters today. The Medical Center's Development Department knew their Giving page needed some love. While the functionality worked, the Giving Pages didn't clearly communication the Medical Center's message and the information was difficult to navigate. Firefly was hired on to refresh the Giving section of the website with a better layout and messaging that more clearly presented the fundraising team's priorities.
The Wilderness Society
The Wilderness Society had lots of followers on Facebook. They prioritized the need to allow followers to convert to supporters within the Facebook space. Firefly laid out a plan to bring their Convio tools into their Facebook account, where they could put that popular supporter space to use. A secondary priority was addressing the needs of another segment of their supporters – mobile users. We think that supporters should be able to make donations no matter what device they are using!
Children's Defense Fund
The Children's Defense Fund (CDF) grew out of the Civil Rights Movement under the leadership of Marian Wright Edelman. Firefly assisted CDF in the development of a long-term online fundraising plan that included specific goals, began soliciting donors more regularly and was coordinated with their direct mail campaigns.
National Wildlife Federation
National Wildlife Federation was eager to reach their supporters in a new way. Firefly designed and created a new donation appeal series for NWF members that ensured consisting branding across all campaign assets.
Multiple Sclerosis Association of America
The Multiple Sclerosis Association of America (MSAA) is a national nonprofit organization dedicated to enriching the quality of life for everyone affected by multiple sclerosis (MS). MSAA provides ongoing support and direct services to individuals with MS and the people close to them. MSAA also serves to promote greater understanding of the needs and challenges of those who face physical obstacles. MSAA was using Convio's Luminate Online platform for online donations. They wanted to add mobile giving functionality and turned to Firefly to help them with this new technical frontier.
Epilepsy Foundation
With the 2013 National Walk for Epilepsy approaching, one of Epilepsy Foundation’s biggest supporter campaigns of the year, the team was looking for a fresh new design for their peer-to-peer event.
Boys' Club of New York
Located in three diverse New York City neighborhoods, The Boys' Club of New York (BCNY) provides a wide range of activities to boys between the ages of 6 and 18 across the city. While BCNY had been keeping up a website for years, they needed something fresh to strengthen their engagement with members, alumni, parents, donors and the greater New York community. BCNY hired Firefly to lead a website redesign.
Global Ministries
Firefly Partners created a custom online donation form using Convio APIs that allows the constituents of the General Board of Global Ministries to donate to specific projects around the world.
