Clients Love Firefly
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Firefly has been excellent at identifying our needs and taking steps to help us achieve them quickly and with great customer service. Ira and Julia have stayed on top of our many simultaneous projects, completing everything on time.
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The team at Firefly went out of their way to ensure our new site met all of our needs.
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Firefly services are truly the gold standard in web support for nonprofits. Extremely personable and meticulous project managers coupled with capable and knowledgeable producers make this an awesome company to collaborate with.
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Working with Firefly on our Team Raiser was a wonderful experience. Their knowledge of the system and quick thinking is unparalleled. They are responsive to questions and suggestions and always available with a friendly attitude. We loved working with them.
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Firefly was a great asset to have during our Convio implementation. Their accessibility, knowledge, and leadership provided us with the knowledge and confidence to maintain our website effectively and efficiently.
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Firefly does amazing work. They not only deliver professional work on time, but do so with friendly, professional service. In 16 years of being in the Internet industry, they are, by far, the best vendor I've ever worked with.
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Firefly took the time and energy to go above and beyond the call of duty for Sharsheret. Many thanks on behalf of all the women and families we serve at Sharsheret. We are grateful and look forward to our continued work together.
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It was such a pleasure working with Firefly. The staff is so skilled and they made the design process collaborative and fun. Thank you for making us feel a part of the process, answering questions and provide training and guidance when necessary. You are a dynamite team!
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I was really impressed that the outcomes of the web design reflected the vision and values we expressed at the beginning of the project. Firefly works quickly, is very responsive, and stayed in continuous communication with us during our very ambitious timeline.
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Firefly has been an excellent partner to work with. Our projects have exceeded our expectations and have been delivered on time and within a set budget.
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Firefly delivered a comprehensive, manageable timeline for our project and delivered every step of the way. They met all of our expectations. It was a pleasure working with our project manager and everyone at Firefly.
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Every interaction with Firefly reinforced that I made the right decision in selecting them as a partner in our online communications efforts. I hope to be working with Firefly for many projects to come!
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Maureen and the Firefly team were amazing. We were operating within a tight timeline and everything was done on time and done right! The Firefly team was responsive and truly listened to us.
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Each interaction with Firefly was pleasant, professional, and respectful. The team was knowledgeable and they were willing to work within our budget. Everyone was mindful of how our time and resources could best be used.
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Firefly understood our needs and budgetary constraints. From kick-off to completion, the Firefly process has been one of the most satisfying and successful that I have been involved with in my twenty year tenure in nonprofit executive management.
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Working with the Firefly team was a pleasure. Their creativity, project management, technical know-how, and guidance resulted in a beautiful new website and a painless database migration.
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Though I feel empowered and ready to manage our site, I will miss Firefly terribly! I wanted to say thanks for focusing so clearly on your clients. From our first call to our last, I have felt respected and valued at every turn. It's been a real pleasure.
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We were pleased with how efficiently the project was handled. Firefly made sure we had the knowledge and tools to make our own adjustments after the completion of the project.
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Firefly worked quickly, efficiently, and within budget to produce a high-quality product. You managed to solve one of our biggest event registration challenges!
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I love Firefly Partners! They consistently exceeds my expectations. Firefly is truly part of our team. The entire staff is wonderful to work with, and you can tell they really care about their clients.
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I am always impressed with the Firefly team. Not only are all of my projects wrapped up in a wow-that-was-quick manner, but I am treated to impeccable customer service. Firefly invests genuine thought and time into their clients' projects.
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Firefly is extremely knowledgeable and sensitive to non-profit needs. After a stream of nightmare technology consultants, Firefly was a very welcome change. Looking forward to our next project together.
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Our Firefly team provided consistent quality service and admirable flexibility as the project unfolded.
Animal Welfare League of Alexandria
Client: Animal Welfare League of Alexandria
AWLA had a web presence that needed some help. Firefly was recommended to them by another animal welfare organization – and we took them to a whole new level.
Problem
Since 1946, the Animal Welfare League of Alexandria has been a resource and a shelter for homeless animals. Their website was having a negative impact on their ability to fund their mission. Online donations and communications were not consistently branded, and their site was difficult to update.
Solution
Firefly realized right away that AWLA was not taking full advantage of their set of Convio tools. They were using Team Raiser only, but had the rights to use much more. Firefly recommended the use of Convio’s Page Builder to host the website, and move all online fundraising and communication efforts to this one single platform. This created both savings and efficiencies for AWLA. The new website is a wonder to behold! It is bright, engaging and easy to maintain. We provided a full design and development process as well as creating new online fundraising forms and stationery. Firefly integrated their adoptable pet data right into the Convio site, making it easy for supporters to see all animals available for adoption. Firefly trained the staff before the new site launched and we continue to support them as they expand their online sophistication.
