Clients Love Firefly
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Firefly has been excellent at identifying our needs and taking steps to help us achieve them quickly and with great customer service. Ira and Julia have stayed on top of our many simultaneous projects, completing everything on time.
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The team at Firefly went out of their way to ensure our new site met all of our needs.
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Firefly services are truly the gold standard in web support for nonprofits. Extremely personable and meticulous project managers coupled with capable and knowledgeable producers make this an awesome company to collaborate with.
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Working with Firefly on our Team Raiser was a wonderful experience. Their knowledge of the system and quick thinking is unparalleled. They are responsive to questions and suggestions and always available with a friendly attitude. We loved working with them.
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Firefly was a great asset to have during our Convio implementation. Their accessibility, knowledge, and leadership provided us with the knowledge and confidence to maintain our website effectively and efficiently.
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Firefly does amazing work. They not only deliver professional work on time, but do so with friendly, professional service. In 16 years of being in the Internet industry, they are, by far, the best vendor I've ever worked with.
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Firefly took the time and energy to go above and beyond the call of duty for Sharsheret. Many thanks on behalf of all the women and families we serve at Sharsheret. We are grateful and look forward to our continued work together.
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It was such a pleasure working with Firefly. The staff is so skilled and they made the design process collaborative and fun. Thank you for making us feel a part of the process, answering questions and provide training and guidance when necessary. You are a dynamite team!
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I was really impressed that the outcomes of the web design reflected the vision and values we expressed at the beginning of the project. Firefly works quickly, is very responsive, and stayed in continuous communication with us during our very ambitious timeline.
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Firefly has been an excellent partner to work with. Our projects have exceeded our expectations and have been delivered on time and within a set budget.
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Firefly delivered a comprehensive, manageable timeline for our project and delivered every step of the way. They met all of our expectations. It was a pleasure working with our project manager and everyone at Firefly.
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Every interaction with Firefly reinforced that I made the right decision in selecting them as a partner in our online communications efforts. I hope to be working with Firefly for many projects to come!
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Maureen and the Firefly team were amazing. We were operating within a tight timeline and everything was done on time and done right! The Firefly team was responsive and truly listened to us.
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Each interaction with Firefly was pleasant, professional, and respectful. The team was knowledgeable and they were willing to work within our budget. Everyone was mindful of how our time and resources could best be used.
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Firefly understood our needs and budgetary constraints. From kick-off to completion, the Firefly process has been one of the most satisfying and successful that I have been involved with in my twenty year tenure in nonprofit executive management.
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Working with the Firefly team was a pleasure. Their creativity, project management, technical know-how, and guidance resulted in a beautiful new website and a painless database migration.
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Though I feel empowered and ready to manage our site, I will miss Firefly terribly! I wanted to say thanks for focusing so clearly on your clients. From our first call to our last, I have felt respected and valued at every turn. It's been a real pleasure.
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We were pleased with how efficiently the project was handled. Firefly made sure we had the knowledge and tools to make our own adjustments after the completion of the project.
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Firefly worked quickly, efficiently, and within budget to produce a high-quality product. You managed to solve one of our biggest event registration challenges!
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I love Firefly Partners! They consistently exceeds my expectations. Firefly is truly part of our team. The entire staff is wonderful to work with, and you can tell they really care about their clients.
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I am always impressed with the Firefly team. Not only are all of my projects wrapped up in a wow-that-was-quick manner, but I am treated to impeccable customer service. Firefly invests genuine thought and time into their clients' projects.
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Firefly is extremely knowledgeable and sensitive to non-profit needs. After a stream of nightmare technology consultants, Firefly was a very welcome change. Looking forward to our next project together.
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Our Firefly team provided consistent quality service and admirable flexibility as the project unfolded.
ThinkCure Radio TeleWebathon
Client: ThinkCure
ThinkCure! is a LA-based, community-driven non-profit that raises funds to accelerate collaborative research to cure cancers. Their vision is to bring Southern Californians together to work towards a common cause to cure children and adults with cancer. ThinkCure aims to find cures for cancers by funding innovative research projects at local LA hospitals. Every year ThinkCure holds an annual fundraising event, the “thinkcure weekend,” in conjunction with the LA Dodgers and local media outlets. ThinkCure came to Firefly looking for a way to feature their donors for the big weekend on their site.
Problem
Los Angeles-based ThinkCure needed a way to feature the names of everyone donating to the organization as part of their annual “thinkcure weekend” on their website. The display needed to easily add donors’ names as they came in before the weekend from sources including phone calls, text messages and online giving.
Solution
Firefly’s techie team loved solving this technical puzzle. After an evaluation of what data ThinkCure needed to feature and where this data would go live on their site, Firefly built a custom mySQL database and backend to allow ThinkCure staff to easily add donor names and gift amounts as they came in. The Firefly tech team then linked this custom solution to a dynamic webpage that pulled names from the database as they were added. Firefly designers knew the donor names would be more engaging for site users if we added a nice visual component. Because of this, we set up the livestream of donor names on the ThinkCure website next to a thermometer indicating the total amount the organization raised for their annual benefit. We love saving our clients time and budget if we can re-use solutions again in the coming years. With just a few hours work from the Firefly team, we were able to set up the same system for the next annual ThinkCure fundraiser. The finished display from 2010 is still online at http://thinkcure.fireflypartners.com/.
