Clients Love Firefly
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Firefly has been excellent at identifying our needs and taking steps to help us achieve them quickly and with great customer service. Ira and Julia have stayed on top of our many simultaneous projects, completing everything on time.
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The team at Firefly went out of their way to ensure our new site met all of our needs.
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Firefly services are truly the gold standard in web support for nonprofits. Extremely personable and meticulous project managers coupled with capable and knowledgeable producers make this an awesome company to collaborate with.
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Working with Firefly on our Team Raiser was a wonderful experience. Their knowledge of the system and quick thinking is unparalleled. They are responsive to questions and suggestions and always available with a friendly attitude. We loved working with them.
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Firefly was a great asset to have during our Convio implementation. Their accessibility, knowledge, and leadership provided us with the knowledge and confidence to maintain our website effectively and efficiently.
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Firefly does amazing work. They not only deliver professional work on time, but do so with friendly, professional service. In 16 years of being in the Internet industry, they are, by far, the best vendor I've ever worked with.
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Firefly took the time and energy to go above and beyond the call of duty for Sharsheret. Many thanks on behalf of all the women and families we serve at Sharsheret. We are grateful and look forward to our continued work together.
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It was such a pleasure working with Firefly. The staff is so skilled and they made the design process collaborative and fun. Thank you for making us feel a part of the process, answering questions and provide training and guidance when necessary. You are a dynamite team!
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I was really impressed that the outcomes of the web design reflected the vision and values we expressed at the beginning of the project. Firefly works quickly, is very responsive, and stayed in continuous communication with us during our very ambitious timeline.
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Firefly has been an excellent partner to work with. Our projects have exceeded our expectations and have been delivered on time and within a set budget.
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Firefly delivered a comprehensive, manageable timeline for our project and delivered every step of the way. They met all of our expectations. It was a pleasure working with our project manager and everyone at Firefly.
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Every interaction with Firefly reinforced that I made the right decision in selecting them as a partner in our online communications efforts. I hope to be working with Firefly for many projects to come!
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Maureen and the Firefly team were amazing. We were operating within a tight timeline and everything was done on time and done right! The Firefly team was responsive and truly listened to us.
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Each interaction with Firefly was pleasant, professional, and respectful. The team was knowledgeable and they were willing to work within our budget. Everyone was mindful of how our time and resources could best be used.
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Firefly understood our needs and budgetary constraints. From kick-off to completion, the Firefly process has been one of the most satisfying and successful that I have been involved with in my twenty year tenure in nonprofit executive management.
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Working with the Firefly team was a pleasure. Their creativity, project management, technical know-how, and guidance resulted in a beautiful new website and a painless database migration.
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Though I feel empowered and ready to manage our site, I will miss Firefly terribly! I wanted to say thanks for focusing so clearly on your clients. From our first call to our last, I have felt respected and valued at every turn. It's been a real pleasure.
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We were pleased with how efficiently the project was handled. Firefly made sure we had the knowledge and tools to make our own adjustments after the completion of the project.
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Firefly worked quickly, efficiently, and within budget to produce a high-quality product. You managed to solve one of our biggest event registration challenges!
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I love Firefly Partners! They consistently exceeds my expectations. Firefly is truly part of our team. The entire staff is wonderful to work with, and you can tell they really care about their clients.
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I am always impressed with the Firefly team. Not only are all of my projects wrapped up in a wow-that-was-quick manner, but I am treated to impeccable customer service. Firefly invests genuine thought and time into their clients' projects.
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Firefly is extremely knowledgeable and sensitive to non-profit needs. After a stream of nightmare technology consultants, Firefly was a very welcome change. Looking forward to our next project together.
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Our Firefly team provided consistent quality service and admirable flexibility as the project unfolded.
Social
Ah, Facebook and Twitter. They’ve both become essential in the nonprofit marketing toolkit. (QR codes not so much.) They give you fresh user-generated content, they are globally ubiquitous, and they are FREE! What’s not to love? Firefly has helped many organizations harness the power of social media, and we are proud of the results our clients have seen.
Like most things you do online, a strategic plan is the key to using social media tools effectively. Check out our recent presentation for the Boston Association of Fundraising Professional for some basic info.
Successes aside, these platforms can feel like a moving target. Changes to functionality, coding requirements, applications and layout come unexpectedly and frequently. You may want to look at your social media tools to be sure one of these changes hasn’t snuck up on you while you weren’t looking.
Firefly stays ahead of the curve with a wide array of services that will help you get established, stay relevant and grow your ability to work with all things social.
Design & Integration
Ever wonder how some of those other nonprofits get those pretty images and forms into their social spaces? Firefly can do some strategic planning or jump right in with design & branding, dynamic pages and embedded forms. We can bring your Facebook posts right into your website, and automatically bring your website content into Facebook. Intrigued? We thought so!
Posts N’ Tweets
Why is it so hard to come up with 140 characters? If you have something to say, Firefly can help you pre-plan and write your organization’s posts and tweets. We know how to create thought-provoking tweets that are attention grabbers and posts that get your social community talking.
Image Sharing
Custom shared images are little ads that your followers will post on their walls, timelines, blogs and websites. Firefly will design, develop and link these images to your latest petition, donation form or peer-to-peer fundraising event. These low cost images let your supporters slap an ad on their walls and promote your great work!
Facebook Ads
Ads are everywhere! Facebook ads are a great tool for nonprofits – if you know how to set up your campaign correctly. The social media experts at Firefly will help you determine how much you want to spend on ads, design compelling ads that get clicked, and report back on your campaign performance. We know what type of campaigns will work best in the social media space – let us help you!
