Clients Love Firefly
Firefly has been excellent at identifying our needs and taking steps to help us achieve them quickly and with great customer service. The Firefly Team stayed on top of our many simultaneous projects, completing everything on time.
Firefly came to Massey very highly recommended by our colleagues. Their team took care of all of my concerns, questions, and neuroses. I applaud their patience with me and my team here at Massey as we learned TeamRaiser.
Working with Firefly on our Team Raiser was a wonderful experience. Their knowledge of the system and quick thinking is unparalleled. They are responsive to questions and suggestions and always available with a friendly attitude. We loved working with them.
Firefly was a great asset to have during our Convio implementation. Their accessibility, knowledge, and leadership provided us with the knowledge and confidence to maintain our website effectively and efficiently.
The Firefly team has been alongside us through the designs, build, and launch and still today, providing assistance on how we can continually improve within the community. They’ve also been very responsive to any support requests.
Firefly does amazing work. They not only deliver professional work on time, but do so with friendly, professional service. In 16 years of being in the Internet industry, they are, by far, the best vendor I've ever worked with.
Firefly took the time and energy to go above and beyond the call of duty for Sharsheret. Many thanks on behalf of all the women and families we serve at Sharsheret. We are grateful and look forward to our continued work together.
It was such a pleasure working with Firefly. The staff is so skilled and they made the design process collaborative and fun. Thank you for making us feel a part of the process, answering questions and provide training and guidance when necessary. You are a dynamite team!
I was really impressed that the outcomes of the web design reflected the vision and values we expressed at the beginning of the project. Firefly works quickly, is very responsive, and stayed in continuous communication with us during our very ambitious timeline.
Firefly has become a valued part of our communications team as we implement an ambitious online strategy. We benefit greatly from their project management skills, creativity and technical expertise. They really get our mission, and it shows in the quality of their work.
We’ve had really positive comments from folks about the design and content. As always, it was a pleasure working with the Firefly team!
Firefly’s leadership and deep knowledge of Blackbaud Luminate™ was instrumental in helping us complete a complex TeamRaiser project within an extremely tight schedule. I look forward to working with them on many more projects!
Firefly delivered a comprehensive, manageable timeline for our project and delivered every step of the way. They met all of our expectations. It was a pleasure working with our project manager and everyone at Firefly.
Every interaction with Firefly reinforced that I made the right decision in selecting them as a partner in our online communications efforts. I hope to be working with Firefly for many projects to come!
Maureen and the Firefly team were amazing. We were operating within a tight timeline and everything was done on time and done right! The Firefly team was responsive and truly listened to us.
Each interaction with Firefly was pleasant, professional, and respectful. The team was knowledgeable and they were willing to work within our budget. Everyone was mindful of how our time and resources could best be used.
Thank you, Jenny! I really appreciate all the time and effort you put into helping us out with this campaign. It couldn't have been done without your patience and guidance, so thank you!
Firefly understood our needs and budgetary constraints. From kick-off to completion, the Firefly process has been one of the most satisfying and successful that I have been involved with in my twenty year tenure in nonprofit executive management.
Firefly provided excellent project management to a complex project. They were rock-steady dependable, even as the project evolved.
Though I feel empowered and ready to manage our site, I will miss Firefly terribly! I wanted to say thanks for focusing so clearly on your clients. From our first call to our last, I have felt respected and valued at every turn. It's been a real pleasure.
We were pleased with how efficiently the project was handled. Firefly made sure we had the knowledge and tools to make our own adjustments after the completion of the project.
Firefly worked quickly, efficiently, and within budget to produce a high-quality product. You managed to solve one of our biggest event registration challenges!
I love Firefly Partners! They consistently exceed my expectations. Firefly is truly part of our team. The entire staff is wonderful to work with, and you can tell they really care about their clients.
Firefly is a wonderful partner and one of the few agencies that deliver high quality work and respond in a timely manner. Their project management is impeccable and problem solving second-to-none.
I am always impressed with the Firefly team. Not only are all of my projects wrapped up in a wow-that-was-quick manner, but I am treated to impeccable customer service. Firefly invests genuine thought and time into their clients' projects.
Firefly is extremely knowledgeable and sensitive to non-profit needs. After a stream of nightmare technology consultants, Firefly was a very welcome change. Looking forward to our next project together.
The Firefly team has over one million years of combined experience doing online work in the nonprofit world. Ok, that’s not true. But what is true is that we are a tight, cohesive and high-functioning team made up of hard working professionals who are geeky (but understandable).
Firefly is headed up by Jen Frazier. Jen brings over ten years of nonprofit online and email strategy and marketing expertise with her to every project at Firefly. Jen has managed and directed hundreds of online campaigns and is a nationally recognized expert in best practices in online engagement. Through her years of working with many of Planned Parenthood’s local offices, Jen has become extremely well versed in the overall needs and realities of smaller nonprofit organizations.
Maureen Wallbeoff, our Vice President, was with Planned Parenthood of Connecticut. Over her 16 year tenure, she rose from clinic assistant to the Director of e-Business for the organization. She possesses more than a decade of online campaign development and project management, along with a deep understanding of the strategic business needs of the nonprofit sector. A skilled presenter and facilitator, Maureen loves to bring people together to have authentic conversations that create consensus within an organization. She lives in Connecticut and is currently getting up the courage to teach her daughter to drive.
Renee Dunn,Technical Services Director, has been building web sites for over ten years. Renee has worked at GetActive and Convio as a web developer, project manager and information architect. Renee has strong experience building sites on a variety of open-source and proprietary platforms and working with jQuery and APIs to build custom solutions. Renee is based in Fredericksburg, VA and enjoys traveling and scuba diving.
Jen Maceyko, Client Services Director, has more than five years of nonprofit experience, particularly in international affairs and publishing. She was a project manager at Firefly for two years and continues to manage a number of client projects. Jen cut her online teeth as the Online Content Manager at Conservation International, where she was responsible for implementing the digital communication strategy, migrating individual programs into the organization’s flagship website and empowering content managers to tell their stories through a host of multimedia outlets. In a former life, she was a writer and editor with a penchant for the Chicago Manual of Style.
Sales and Administration
Christy Felton, Business Office Manager, has spent the last thirteen years managing and streamlining small businesses. She has a passion for doing a great job, no matter how big or small, and tying up loose ends. She is a Colorado native, who currently lives out of Longmont, with her husband on their organic farm. When she is not busy organizing, she balances her life creating poetry, greeting cards, and glass art.
Kat Saks, our Client Solutions Manager, brings to Firefly nearly ten years of experience in digital marketing strategy and execution. A former New York advertising executive, Kat has had the pleasure of serving Fortune 100 companies and local non-profits alike. Kat’s extensive experience in strategic planning, online campaign development and project management offers clients a unique 360° perspective to help them achieve their goals. Kat lives in Denver, Colorado and spends her free time teaching and practicing yoga..
Colleen Campbell, Project Coordinator, is used to wearing many hats and has nonprofit experience in volunteer management, development, and online communications. Prior to joining Firefly, Colleen worked with The Global FoodBanking Network where she led a major website redesign and database migration and built an online community of supporters from the ground up. She has a passion for social media for social good and for learning new tools. Colleen is a Chicago native now living in Milwaukee, and loves exploring the great outdoors, traveling, and attempting to learn to cook.
Jenny Frank, Project Manager, has 13 years’ experience in project management, advertising, and public relations. Her past clients include a broad range of commercial businesses and non-profits, including Microsoft and Habitat for Humanity. Jenny loves helping a project grow from a budding idea into a well-rounded web presence. She has a passion for web usability and making technology easy for everyone to understand. She is based in the DC Metro Area and enjoys a good read, live music, and dreaming of being an avid horseback rider in her next life.
Brenda Kane, Project Manager, brings over seven years of nonprofit communications and project management experience to Firefly. Her specialties include online advocacy and fundraising, web campaign development, information architecture, user experience, and social media. She thrives on developing sound digital strategies and leveraging the latest online technology to help nonprofits achieve their organizational goals. Brenda lives in Denver and spends her free time writing poetry, teaching yoga, and exploring colorful Colorado.
Trang Ly, Project Manager, has over a decade of experience working in non-profit organizations. Prior to working at Firefly Partners, she has held marketing and database management positions at St. Mary’s Food Bank Alliance and the Desert Botanical Garden, where she helped to implement and maintain various direct mail and online marketing campaigns. Trang currently resides in Phoenix, Arizona where she enjoys hosting themed parties, traveling, and indulging her shopping addiction.
Michelle Wilczynski, Senior Project Manager, has several years of online communications, media, and advocacy experience within the workforce development community. Prior to joining Firefly, Michelle served as Senior Communications Associate for National Skills Coalition where managed all online communications efforts and press activities and helped craft the Coalition’s policy and political messages. In addition to being a political news junkie, she enjoys reading, running and exploring her new hometown of Pittsburgh.
Nathan Allen, Web Developer, has been designing and building websites for over a decade. Prior to Firefly, he was the Web & Multimedia Manager at Homes for Our Troops, where he was responsible for all things relating to their Internet presence. Based in Providence, Nathan is passionate about learning new things and providing online solutions to nonprofits. When Nathan isn't online, he enjoys painting, cooking, and traveling.
Leslie Beck, Web Developer, has more than 10 years of non-profit experience. Before joining Firefly, she worked as the Director of Internet Operations with American Rivers, a national river conservation organization. In this role she was responsible for creating and driving the organization’s online communications strategy and for management of the American River website. When Leslie isn’t busy helping non-profits she fills her time downhill skiing, reading and getting out on rivers.
Cheryl Herrick, Junior Web Developer, has over a decade of experience in website development and online marketing. Prior to joining Firefly, Cheryl was the online manager for the American Diabetes Association’s Southfield, Michigan office where she managed the fundraising strategy for statewide TeamRaiser events. Cheryl’s past work experience also includes the role of web designer for Leader Dogs for the Blind where she was responsible for both website development and online marketing. When offline, Cheryl enjoys spending time with her family and making crafty gifts for friends.
Coralie Meade Rodriguez
Senior Production Specialist, Coralie Rodriguez, brings over a decade of online production experience with nonprofit organizations. Most recently with UNICEF USA as Interactive Marketing Officer, Coralie was responsible for the production of all online materials, including all unicefusa.org properties, e-communications, and interactive media. Coralie is committed to improving the effectiveness of nonprofits using a variety of online technologies.
Lisa Nichols, Junior Web Developer, has been building websites for nearly 15 years. Prior to coming to Firefly, she was with the Humane Society of Huron Valley, where she was responsible for creating and maintaining their online presence and communications, as well as developing and implementing part of their online fundraising strategy. She has also worked with Michigan Radio, and in the corporate world, Borders, Inc. She has a passion for problem solving. In addition to sharing her home in Ypsilanti, MI with several rescue animals, Lisa enjoys reading, singing, and writing fiction.